Rental Claims
At hausloz, our claim philosophy and automated processes work hand in hand to deliver a seamless, efficient, and customer-centric claims experience. We strive to exceed expectations by leveraging technology, data-driven insights, and a compassionate approach to claims management.
Claiming on the rental guarantee is an incredibly simple affair. hausloz Rental Guarantees indemnifies the landlord for the claims notified to us during the period of the Rental Guarantee, and within 30 days of the default or any circumstances which may give rise to any claim. If Rent is overdue, the Landlord must contact the Tenant within 7 days to establish the reason for the default. If the Rent is not paid within a further 7 days, the Tenant must be contacted again. If the Tenant cannot be contacted, the Landlord must serve notice of requirement to undertake an inspection of the Property in accordance with the obligations set out within the Lease Agreement. To make a claim under our Rental Guarantees, the Landlord/Co-Living Operator can login to their hausloz account and raise the claim digitally.